California Employment Development Department   >>   Labor Market Information   >>   More Occupational Guides -- Current  |  Archived

Employment Development Department

Labor Market Information


* * * This is NOT a job offer * * *
The purpose of this occupational guide is to provide you with useful information to help you make career decisions.
If you are searching for a job, please go to

CalJobs (for jobs in California)     OR      JOBcentral (for jobs nationwide)

Administrative Medical Careers

California Occupational Guide Number 2002-A
1995 (Archived August 2003)
Why are these jobs emerging?

   They fit the category of:

   --  New occupations created by innovations, shifting markets, or 
       regulations 
   --  Existing occupations that require substantial modification, 
       signifying new skills requirements
   --  Existing occupations with new opportunities created by changes in 
       legislation, social concerns, demographics, industry, or the 
       marketplace


"Health care is a leading employment sector in the economy.  Employment rose 
steadily from 9.1 million in June 1990 to 10.2 million in June 1993, an 
average annual increase of 3.8 percent despite the 1990-91 recession and the 
weak economic recovery.  Health care employment surpasses that of 
transportation and public utilities (5.7 million); wholesale trade 
(6.1 million); and finance, insurance, and real estate (6.6 million)."

                                                 U.S. Industrial Outlook 1994



                               HOSPICE ADMINISTRATORS

Facts......Facts......Facts

Hospice care was first introduced in the United States in 1974.  Hospice 
staff members provide palliative and supportive services that enhance the 
quality of life of terminally ill patients and their families.

The National Center for Health Statistics reported that on any day during a 
home health-care survey they conducted in 1992, an estimated 1,000 hospices 
in the United States provided care to approximately 47,200 patients.  These 
findings are among the first national estimates for hospice patients.

What They Do

Hospice Administrators manage the budget, patients, employees, volunteers, 
and hospice records.  Some administrators network with businesses, 
associations, government agencies, and other groups to acquire financial, 
legal, and community support for their programs.

Administrators are responsible for ensuring that their hospice program is in 
compliance with government rules and regulations.  For example, Title XVIII 
(Medicare) of the Social Security Act was enacted, limiting home health 
services to post-acute care and focusing on recuperative care rather than 
long-term maintenance care.  Administrators must be knowledgeable of all 
federal, state, and local laws governing hospice programs so that they 
operate the hospice legally.  They are also responsible for assuring that 
appropriate documents are sent to Medicare and insurance companies if the 
hospice is Medicare certified.

Hospice Administrators must be knowledgeable of licensing and certification 
processes for hospice programs.  Hospices are generally licensed as Home 
Health Agencies, but they may also be licensed as Congregate Living Health 
Facilities or Skilled Nursing Facilities.  However, if Senate Bill 1603 is 
passed, it will create a separate hospice licensing requirement.

Hospice Administrators oversee training for employees and volunteers.  They 
establish training policies for ensuring the proper care of their terminally 
ill patients.  To do that, administrators must be able to communicate 
effectively with terminally ill patients, their families and the hospice 
staff as well as maintain standards of practice for staff members.

Skills

  - Ability to create and maintain hospice's budget
  - Organize and coordinate hospice team members
  - Interact with many kinds of people 
  - Gather, interpret, use, and report data
  - Devise and evaluate procedures
  - Set goals to be accomplished
  - Have strong interpersonal skills

Training/Requirements

  - Bachelor's Degree in Health Care Administration, Nursing, or related 
    field
  - May be required to hold a Master's Degree
  - Usually requires 2 years of experience in health care field
  - May require 1 year of experience as an Administrator
  - Financial Managers should hold a Master's Degree in Business 
    Administration
  - Social Services Directors should hold a Master's Degree in Social Work
  - Nursing Directors should hold a Master's Degree in Nursing and a 
    California license
  - Medical Directors must be physicians certified in internal medicine or 
    family practice

Hourly Wage  

Wage data are not available for Hospice Administrators.

Additional Sources of Information

National Hospice Organization (NHO)
1901 N. Moore St., Suite 901
Arlington, VA  22209

Occupational Codes

DOT (Dictionary of Occupational Titles, 4th Ed., Rev. 1)
  Not available for this occupation.
OES (Occupational Employment Survey (System)
  Not available for this occupation.


                       MEDICAL INSURANCE SPECIALISTS

Facts......Facts......Facts

Currently, health maintenance organizations (HMOs) and preferred provider 
organizations (PPOs) service more than 25 percent of the U.S. population, up 
from 3 percent in the 1970's.  Managing health insurance has become a big 
business because of rising health care costs.  These costs are a result of 
medical improvements that expand the number of treatable injuries and 
diseases.  People are also living longer lives which adds to the number who 
need treatment.  Medical Insurance Managers can either work for a private 
insurance company or in a hospital.

What They Do

Medical Insurance Billing Specialists work in the hospitals, doctors' and 
insurance companies' offices.  They analyze patient records to determine 
legitimacy of admission, treatment and length of stay in the health-care 
facility, and verify that the patient's costs are covered by either a 
government agency or a medical insurance company.  Medical Insurance Billing 
Specialists create fee schedules for patients who cannot afford to pay the 
bill right away and keep track of those schedules until the amount due 
is paid.

Private Health-Care Cost Managers are consultants who contract with private 
companies and help them reduce their health-care costs.  The Managers 
contact hospitals and doctors to provide treatment at discounts and design 
ways for employees to pay for more of their own medical costs.  Health-Care 
Cost Managers recommended cost reducing ideas like company owned pharmacies 
that provide prescriptions at a lower cost and corporate wellness programs.

Skills

  - Understand and use advanced math and statistics
  - Interact with many kinds of people 
  - Gather, interpret, use, and report data
  - Devise and evaluate procedures
  - Set goals to be accomplished 

Training/Requirements

  - Master's Degree in Business or Public Health
  - Be familiar with hospital rules and insurance company policies
  - Hospital or HMO administration experience

Outlook

Managed health care, a system of prepaid plans providing comprehensive 
coverage to voluntarily enrolled members, continues as the growth leader 
in the health care industry.  As a result, the occupations above are 
expected to grow.

Hourly Wage

Wage data are not available for Medical Insurance Specialists, however 1993 
hourly wages from selected areas for Medicine and Health Service Managers 
(a closely-related occupation) were as follows:

No experience                $11.00-17.00 per hour
Experienced                  $13.00-24.00 per hour
Over 3 years experience      $16.00-35.00 per hour

Related Occupations

Administrators
Hospital Health Service Administrators
Medical Insurance Consultants
Medical Records Technicians
Utilization Review Nurses

Additional Sources of Information

Disability Insurance Training Council
1000 Connecticut Avenue NW, Suite 1111
Washington, DC  20036

Health Insurance Association of America
1025 Connecticut Avenue NW, Suite 1200
Washington, DC  20036

Occupational Codes

DOT (Dictionary of Occupational Titles, 4th Ed., Rev. 1)
  Not available for this occupation.
OES (Occupational Employment Survey) System
  Not available for this occupation.


                           TRANSPLANT COORDINATORS

Facts......Facts......Facts

Solid Organ Transplants (pancreas, liver, kidney, heart and lung) in 
California rose from 1,760 in 1989 to 2,177 in 1992, according to the 
United Network for Organ Sharing (UNOS) in West Virginia.

What They Do

Clinical Transplant Coordinators coordinate transplant surgeries, evaluate 
patients in need of an organ and decide if they meet the qualifying 
conditions for surgery.  While the patients are waiting for a donor, the 
Transplant Coordinators educate them about the transplant surgery and 
general information they need to know as a recipient of an organ.  When a 
donor is found, they notify the recipient patient and coordinate the 
hospital team which consists of a surgeon, a nurse, and a coordinator.  The 
team flies to the donor and removes the organ.  The Coordinators test the 
blood type and organ size to see if the organ will match the patient's 
needs.  The Procurement Agency team (a private company that locates the 
available organs and notifies the hospitals that are waiting for a donor) 
does a series of tests on the organ to make sure it is not diseased and is 
working properly.  The organ is then flown back to the hospital where the 
patient is waiting and the transplant surgery is performed.  After surgery 
the Transplant Coordinators track the progress of the patients, educate them 
about the needed medication and any special follow-up procedures.

Skills

  - Interact with different kinds of patients, their families, and other 
    health professionals
  - Understand human behavior
  - Gain trust of others
  - Base decisions on measurable, verifiable information
  - Work as a team member

Training/Requirements

  - Registered Nurse or Physician Assistant
  - Bachelor of Science in Nursing or related 
    field
  - Previous experience in intensive care or critical condition units

Outlook

This occupation is one of a group of health care professions and 
paraprofessionals estimated to grow over 41 percent from 1990 through the 
year 2005.

This occupation is estimated to grow faster than average occupational growth 
through the year 2005.

Hourly Wage

Wage data are not available for Transplant Coordinators.

Related Occupations

Organ Procurement Agency Transplant Coordinators 
Physician Assistants
Registered Nurses

Additional Sources of Information

American Society of Transplant Surgeons
716 Lee Street
Des Plaines, IL  60016

Center for Organ Recovery and Education
5743 Center Avenue
Pittsburgh, PA  15206

United Network for Organ Sharing
100 Boulders Parkway, Suite 500
PO Box 13770
Richmond, VA  23225

Occupational Codes

DOT (Dictionary of Occupational Titles, 4th Ed., Rev. 1):    079.151-010
OES (Occupational Employment Survey) System:                      329990


                              TUMOR REGISTRARS

Facts......Facts......Facts

Because of the advanced Research being done in cancer treatment, it is 
important to keep a record of cancer patients and their progress.  This can 
be a difficult task because of the large number of cancer patients in 
California.  According to the American Cancer Society, the projected number 
of people with cancer in California will be 138,335 in 1995.

What They Do

As part of the medical records technicians and administrators team, Tumor 
Registrars compile, maintain, and review patient data to use in cancer 
management.  To carry out the job, the Registrars identify all reportable 
cancer cases at the hospital by reviewing all pathology reports, autopsy 
reports, and medical records.  The information is stored in the computer.  
The Registrars make follow-up inquiries to the patients as well as to their 
families and current doctors.  Statistical graphics and written reports are 
produced from the gathered information and reviewed by other medical records 
staff and cancer treatment Research teams.

Skills

  - Interact with different kinds of patients, their families, and other 
    health professionals
  - Understand human behavior
  - Gain trust of others
  - Work as a team member
  - Pay careful attention to detail

Training/Requirements

  - High School graduate
  - Associate degree usually required
  - Prior experience in a hospital records department (usually a Medical 
    Records Technician is trained on the job to fill a Tumor Registry 
    position)
  - Knowledge of cancer disease process and cancer therapy is preferred
  - Professionally capable of handling public contact and confidential 
    information

Outlook

This occupation is one of a group of medical records technicians estimated 
to grow over 42 percent from 1990 through the year 2005.

This occupation is estimated to grow faster than average occupational growth 
through the year 2005.

Hourly Wage

Wage data is not available for Tumor Registrars.

Related Occupations

Health Information Managers
Medical Records Administrators
Medical Records Technicians
Medical Secretaries

Additional Sources of Information

American Brain Tumor Association
3725 N. Talman Avenue
Chicago, IL  60618

National Tumor Registrars Association 
505 E. Hawley Street
Mundelein, IL  60060

Occupational Codes

DOT (Dictionary of Occupational Titles, 4th Ed., Rev. 1):     079.362-018
OES (Occupational Employment Survey) System:                       329110


Source:  State of California, Employment Development Department,
         Labor Market Information Division, Information Services Group,
         (916) 262-2162.
Note:  This is NOT a job opening.  The purpose of this occupational guide is to provide you with useful information to help you make career decisions.   If you are searching for a job, go to:


California Employment Development Department   >>   Labor Market Information   >>   More Occupational Guides -- Current  |  Archived