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Data Processing Equipment Repairers

THE JOB

A modern computer system has a central processing unit and other equipment, 
such as remote terminals, high speed printers, graphics devices, and modems. 
DATA PROCESSING EQUIPMENT REPAIRERS do the important work of repairing this 
complex equipment and keeping the system in good operating condition.

Repairers spend a lot of their time doing preventive maintenance, following 
the manufacturer's recommended schedule and procedures.  They check, clean, 
and adjust the mechanical and electromechanical elements, sometimes taking 
the whole computer system out of operation in order to complete the 
maintenance.  Repairers also check the electronic equipment for loose 
connections, defective components, and faulty circuits. They can then locate 
and take care of problems that could cause the system to break down.

Even with preventive and diagnostic maintenance, the computer system may 
break down, and repairers have to quickly find and correct the problem. They 
use their knowledge of electronics theory and computer circuitry to analyze 
the problem, troubleshoot the system, and find the problems. Technicians 
usually have a number of sophisticated test instruments to run special 
diagnostic programs and help pinpoint breakdowns. 

Although diagnosing problems with computer systems may be complicated, doing 
the actual repairs may be simply a matter of replacing a defective printed 
circuit board or soldering a broken connection. Repairers use various hand 
tools, such as needle nosed pliers, wire strippers, and soldering equipment 
to repair them.

Repairers often help install and get new computer systems ready. They hook 
up electrical connections between machines, test the new equipment and may 
lay cables. They also keep complete maintenance and repair records for each 
installation, keep parts inventories and order needed parts, fill out time 
and expense reports, and may give training and technical advice to the 
customer.


WORKING CONDITIONS

Most service repairers work for computer manufacturers or computer 
maintenance service companies.  They make scheduled maintenance visits and 
handle emergency repairs which may include a lot of driving.  In some cases, 
large systems are serviced by more than one repairer.  Sometimes, when 
repairing a very big system, they may be stationed to work full-time at the 
client's site.

Repairers usually work alone. Some bending and lifting are involved; 
however, the job is not physically hard. Tools are usually supplied by the 
employer, but repairers are responsible for keeping them in good working 
order.


EMPLOYMENT OUTLOOK

The California Projections of Employment, published by the Labor Market 
Information Division of the Employment Development Department, estimates 
that the number of Data Processing Equipment Repairers in California will 
reach 14,730 by 2005, an increase in new jobs of 5,410 over the number there 
was in 1993.

There will also be an estimated 3,960 job openings due to people retiring or 
leaving the occupation.  Added to the 5,410 new jobs expected, this makes 
for an estimated total of 9,370 job opportunities through 2005.

(These figures do not include self-employment nor openings due to turnover.)

Data Processing Equipment Repairers, with a growth rate of over twice the 
average for all occupations, ranks among the 50 fastest growing occupations 
in the State.

Growth in the computer and office machine industry continues to be strong. 
Technology is advancing and many new products are being developed.


WAGES, HOURS, AND FRINGE BENEFITS

The hourly wage for trainees ranges from minimum wage to $20.00 per hour.  
Experienced repairers earn wages between $7.50 and $20.00 per hour, while 
the hourly wage range for journey level goes from $8.00 to $26.00 an hour.

Most repairers work a standard 40 hour week, but many computer systems run 
24 hours and repairers are often "on call" for emergencies.  They usually 
get paid time and one-half for overtime and double time for holidays.

Fringe benefits usually include: paid leave for all major holidays; paid 
vacations and sick leave; medical, dental, and vision plans, and life 
insurance and retirement plans.


ENTRANCE REQUIREMENTS AND TRAINING

Most employers expect applicants to have a certificate or AS degree in 
electronics technology.  Many of California's community colleges offer 
one-year certificate or two-year degree programs in electronics or data 
processing technology, as well as courses in related subjects.  Training 
is also available through adult education programs, private technical 
schools and Regional Occupational Programs (ROP).  Military or other 
technical training is also acceptable.

Data Processing Equipment Repairers are certified by trade associations; 
although not required, certified repairers may find it easier to get hired 
and qualify for promotions.

Repairers need analytical skills and the ability to work independently much 
of the time.  They should be able to work from blueprints, diagrams, 
sketches, and verbal instructions.  Because they work on small electronics 
components, some employers may require applicants to have color vision 
screening and manual dexterity evaluation.


ADVANCEMENT

Data Processing Equipment Repairers may promote to supervisory positions. 
With a bachelor's degree, they  may become electronic or electrical 
engineers or go into management.


FINDING THE JOB

Job seekers should contact employers or answer want ads in local newspapers. 
They can also register with their California Employment Development 
Department Workforce Services Office.  Associations for electronic technicians and 
repairers often provide job leads to members.

Many trade schools and colleges have career placement centers where 
employers list job orders and sometimes invite recruiters to hold in-person 
job interviews.


ADDITIONAL SOURCES OF INFORMATION

For certification, career, and placement information:

International Society of Certified Electronics Technicians
2708 West Berry Street, Suite 3
Fort Worth, TX 76109
TEL. (817)921-9101
FAX (817) 921-3741
http://www.iscet.org

Electronics Technicians Association
602 North Jackson
Greencastle, IN 46135
(317)653-8262
http://eta-sda.com/index.html

RELATED OCCUPATIONAL GUIDES

Electronic Home Entertainment Equipment Repairers        No.  34
Electrical & Electronics Engineering Technicians         No.  60
Electronics Repairers                                    No. 222
Office Machine Servicers                                 No. 405
Instrumentation Technicians                              No. 485

OCCUPATIONAL CODE REFERENCES

DOT (Dictionary of Occupational Titles, 4th ed., Rev. 1)
Assembly Technician                                  633.261-010
Electronics Mechanic                                 828.261-022

OES (Occupational Employment Statistics) System
Data Processing Equipment Repairers                       857050


Source:  State of California, Employment Development Department,
         Labor Market Information Division, Information Services Group,
         (916) 262-2162.