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THE JOB
FOOD PRODUCT SALES REPRESENTATIVES sell products such as bakery goods, meat,
poultry, seafood, coffee, soft drinks, snack products, spices, and canned
goods to wholesale and retail grocers, restaurants, hotels, and institutions
such as schools, hospitals, correctional facilities, and senior citizens'
residential centers. They work primarily for food processors, wholesale
houses, and food beverage firms, and their primary goals are to interest
wholesale and retail buyers and purchasing agents in buying their products
and to provide their regular clients with a high level of service on orders,
product advice, displays, and advertising and promotional activities.
Many Food Product Sales Representatives work directly for food processing
firms, selling the company's products to wholesale grocers and suppliers for
distribution to their retail customers. Others work for food brokerage
firms, as more and more manufacturers now use food brokers, instead of
their own sales forces. These Sales Representatives efficiently handle a
large volume of sales, while representing many different companies.
Food Product Sales Representatives in wholesale trade buy products from the
manufacturers or brokerage firms and distribute them to their wholesale and
retail clients. Instead of urging customers to buy a particular brand, they
offer prompt, convenient service so buyers will not have to deal with many
different manufacturers.
Depending on their experience and level of responsibility, Food Product
Sales Representatives may call on companies, organizations, and
institutions of all sizes, ranging from small, independent grocery stores
to large regional supermarket chains. Those who are experienced may
specialize in restaurant and airline sales or institutional sales.
Usually experienced or supervisory Sales Representatives are selected to
expand product distribution. These individuals prepare lists of prospective
customers for sales leads, then travel through their assigned territories to
solicit orders from new customers. They may use samples or catalogs to
demonstrate their product. They quote prices, prepare sales contracts, and
estimate dates of delivery. Other Sales Representatives service existing
accounts. They normally check existing stock, reorder merchandise, and set
up advertising displays for their customers. Some Food Product Sales
Representatives contact customers and make their sales primarily over the
telephone.
Sales Representatives also prepare sales reports and expense accounts, plan
work schedules, make appointments, study literature concerning their
product and new products coming into the marketplace, and monitor the sales,
prices, and products of their competitors.
WORKING CONDITIONS
To represent the manufacturer or distributor, Food Product Sales
Representatives usually travel to the customer's place of business, which
could be a grocery store, warehouse, or office building. They may spend
much of their time traveling between customer locations by automobile and
stay overnight if necessary because of the size of their territory or
because of customer appointments. Sales Representatives may need to analyze
sales statistics and check stock on grocery shelves, walk-in freezers,
warehouses, and stockrooms. They may also have to carry bulky displays and
sample cases. Some Sales Representatives who deal with brokers and large
retail outlets are generally not required to travel. They usually stay in
the office, contacting customers by telephone, and only occasionally leave
the office to attend conventions and sales meetings.
The occupation provides for some very rewarding experiences, but it can
also be highly stressful as competition may come from Sales Representatives
from other companies as well as one's own organization.
EMPLOYMENT OUTLOOK
The following information is from the California Projections of Employment
published by the Labor Market Information Division. These figures represent
the broad occupational group Sales Representatives-Except Scientific and
Related Products and Services and Retail. Included in this group are
occupations such as Sales Representatives for food products, tobacco
products, motor vehicles, office machines, publications, sporting goods,
paper products, and general merchandise.
Estimated number of workers in 1990 141,060
Estimated number of workers in 2005 177,380
Projected Growth Percentage 26%
Estimated openings due to separations by 2005 52,450
(These figures do not include self-employment nor openings due to turnover.)
Nationally, the U.S. Department of Labor expects the employment of
manufacturers' and wholesale sales representatives, in general, will grow
more slowly than the average of all occupations through the year 2005 due
to technological advances and changing business practices. Most job
openings will result from workers leaving this occupation or leaving the
labor force entirely.
WAGES, HOURS, AND FRINGE BENEFITS
Most companies pay their Sales Representatives by salary and commission or
salary plus bonus. Employers may provide a company car and pay expenses
for travel, lodging, meals and customer entertainment. In addition to a
salary. Beginning Food Product Sales Representatives usually earn between
$13,000 and $31,000 a year, while experienced workers earn up to $62,000
a year. A Department of Labor survey taken in 1992 indicated that the
bottom 10 percent of Sales Representative earned less than $16,400 a year
while the top 10 percent earned more than $62,000 a year. Some companies
indicate that "the sky's the limit." Earnings will vary greatly depending
upon the experience of the Sales Representative and the type of food
products sold.
Sales Representatives frequently work over 40 hours a week. Time away from
sales include spending evenings to prepare sales and expense reports, making
appointment schedules, and traveling. Fringe benefits are generally good,
including vacation, holiday, retirement, and medical benefits.
ENTRANCE REQUIREMENTS AND TRAINING
When filling trainee positions, some employers look for high school
graduates, while others require a minimum of two years of college. However,
there are few employers who will provide basic sales training to newly hired
staff or those who have come up through the ranks.
Because of the rapidly increasing number of job seekers in the labor market
who are college graduates and jobs that require more analytical and
technical abilities, most employers are requiring applicants to possess a
Bachelor's degree, including marketing and business administration courses.
Employers who require previous food product sales experience look for a
person with a successful sales record at another company. As for any other
sales position, sales ability is the key requirement. Sales Representatives
should be confident, assertive, organized, well-groomed, and able to
communicate effectively to be successful.
Beginning Sales Representatives usually receive their training in an
on-the-job program, while working with a sales manager or senior sales
representative. The training period varies with the complexity of the job
and the learning ability of the trainee; it may be a few weeks to several
months long.
After the formal training period is over, Food Product Sales Representatives
are assigned a territory. They are closely supervised for the first few
months until they gain experience and are able to function independently.
ADVANCEMENT
The extent of promotional opportunities depends on the size and type of
organization, with large firms often providing the best opportunities for
advancement. Promotion may take the form of reassignment to a larger
account or territory where opportunities are greater for larger sales
commissions.
Experienced Food Product Sales Representatives may advance to institutional,
industrial, or chain store sales. A college degree may be required for
promotion to sales trainer or to management positions, such as account
executive, sales supervisor, or sales manager. Promotion to district or
regional manager may also require that a person relocate to another
community.
FINDING THE JOB
Applicants should apply directly to manufacturers, food brokers, and
wholesalers of food products. Applications should also be filed with
college placement offices. Frequently, Sales Representatives, customers,
and others working within the trade will recommend an interested candidate
for the job. The California Employment Development Department, private
employment agencies, and newspaper classified advertisements offer
additional sources of job referrals.
ADDITIONAL SOURCES OF INFORMATION
National Food Brokers Association
1010 Massachusetts Avenue, NW
Washington, D.C. 20001
(202) 789-2844
National Association of General Merchandise Representatives
401 N. Michigan Avenue
Chicago, IL 60611-4267
(312) 644-6610
Manufacturers Agents National Association
P.O. Box 3467
Laguna Hills, CA 92654-3467
(714) 859-4040
RELATED OCCUPATIONAL GUIDES
Manufacturers Sales Representatives No. 542
OCCUPATIONAL CODE REFERENCES
DOT (Dictionary of Occupational Titles, 4th ed., Rev. 1)
Sales Representative, Food Products (wholesale trade) 260.357-014
OES (Occupational Employment Statistics) System
Sales Representative (Non-Scientific-Excluding Retail) 490080
Source: State of California, Employment Development Department,
Labor Market Information Division, Information Services Group,
(916) 262-2162.
Note: This is NOT a job opening. The purpose of This California Occupational Guide
is to provide you with useful information to help you make career decisions.
If you are searching for a job, go to:
California Occupational Guides
California Employment Development Department
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