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Employment Interviewers

California Occupational Guide Number 38
Interest Area 11
1998

THE JOB

EMPLOYMENT INTERVIEWERS help Job Seekers find employment and employers find
qualified workers. Employment Interviewers act as brokers, matching the
best combination of applicant and job. To do this, they must get concise
information from job seekers and employers.  They interview applicants to
record and evaluate their job experience, education and training, skills,
knowledge, abilities and other data pertinent to job classification. After
analyzing the client's occupational profile, Employment Interviewers
determine the most suitable jobs for the applicant.  They then refer
applicants to jobs by reviewing orders on hand or by calling prospective
employers to develop an opening.

When placing job orders with employment agencies (either public or private),
employers describe job duties, education and experience requirements,
skills and abilities needed to do the job. Employment Interviewers question
employers to determine their exact needs and often help fix the pay rate and
working hours. They may visit employers to develop job openings. 

Interviewers follow-up with employers after referrals to verify interview
results and give additional help if necessary.

Employment Interviewers who work for state or local government agencies
spend a good deal of time interviewing job seekers, assessing their
qualifications and assigning the appropriate job classification.  The
California Employment Development Department (EDD) Workforce Services Offices keep
lists of job openings and resumes that can be searched on computer by job
seekers and employers.  Additional duties may include conducting workshops,
helping with resume writing, and giving assessment tests.  

Private employment agency Employment Interviewers act as sales people.
Employers often pay the agencies for finding workers for them, and job
seekers pay to be placed in suitable jobs.  These interviewers must sell the
job to the applicant and the applicant to the employer while performing the
general duties of Employment Interviewers.

Employment Interviewers for temporary (temp) employment agencies "hire"
workers and place them with employers who need temporary help.  

Employment Interviewers in large companies usually work in the personnel or
human resources (HR) department under the supervision of personnel or HR
managers.  Interviewers screen applicants and refer qualified people to
managers for further consideration.

Some companies may send interviewers to college campuses to recruit. They
must know their company's job classifications, salary structure and
benefits, and be familiar with those of their competitors.

Employment Interviewers must be aware of union contracts directly affecting
their company and the State and Federal laws relating to employment practices.

WORKING CONDITIONS

Employment Interviewers spend most of their time in well-lit, comfortable
offices. Those who work for companies that recruit over a large area may
travel a lot.

Most Employment Interviewers belong to at least one professional
association, although membership is not required.

EMPLOYMENT OUTLOOK

The following information is from the California Projections of Employment
published by the Labor Market Information Division.

Estimated number of workers in 1993             7,090
Estimated number of workers in 2005            12,250
Projected Growth 1993-2005                        73%
Estimated openings due to separations by 2005   2,390

(These figures do not include self-employment or openings due to turnover.)

Employment in this occupation is expected to grow much faster than the
average for all occupations in California.  Most new jobs will be in
temporary employment or personnel consulting firms.  Job growth is not
anticipated in EDD Workforce Services Offices and other local government agencies
because of reduced budgets and the growing use of computerized job matching
and self-service information systems.

WAGES, HOURS AND FRINGE BENEFITS

Salaries for Employment Interviewers vary according to experience, length
of service, type of employer and location.  As an example of salary
diversity, the median wage for experienced Employment Interviewers in Merced
County is $11.54 an hour, while in Sacramento and Yolo counties the median
earnings is $13.57 an hour.  Experienced Employment Interviewers in Orange
County report median earnings of $13.60 an hour.  The statewide median
salary for Employment Interviewers is $12.72 an hour. 

Private employment agencies usually pay a commission to the interviewer
which may be 30 to 50 percent of the fee charged to either the employer
or prospective employee for the successful job placement.

Most Employment Interviewers work full time during regular business hours.
Most employers offer paid vacation and sick leave, medical, dental and life
insurance, and partially paid retirement plans.  Government agencies also provide 
vision insurance.

ENTRANCE REQUIREMENTS AND TRAINING

Most employers prefer applicants with a BA degree. Some employers waive
college requirements when candidates have suitable work experience.  College
courses in personnel and industrial relations, psychology, social studies,
and interviewing techniques are especially helpful for Employment
Interviewers.  In addition to formal training, many employers provide on-the
job training in agency procedures, classification of jobs, and interviewing
techniques.

Firms that place highly trained people such as accountants, lawyers,
engineers or executives prefer their interviewers to have some training or
experience in the field in which they are placing workers.

Many Employment Interviewer jobs require a high energy level, excellent
telephone skills and strong selling ability. Employment Interviewers must
be able to work without ethnic and social prejudices and be able to evaluate
facts and present conclusions clearly.  They should also have a strong
interest in working with people.  Other desirable characteristics include
poise, tact, patience and a professional appearance.

ADVANCEMENT

Many promotional opportunities for Employment Interviewers exist: employment
supervisor, personnel manager, industrial relations manager, personnel
classification specialist or wage and benefit analyst.  In large
organizations, such promotions may involve relocation to another community.
Some Employment Interviewers open their own employment agencies.

FINDING THE JOB

Jobs for Employment Interviewers may be found by applying directly to

large employers 
employment agencies
employee leasing services
personnel consultants
temporary employment services
college placement centers 
county and city employment and training agencies 
Employment Development Workforce Services Office.

Those seeking jobs with government agencies must pass written and oral
examinations.
Information about job openings may also be found in newspaper help wanted
ads and on the Internet.

ADDITIONAL SOURCES OF INFORMATION

International Association of Personnel in Employment
Security (IAPES)
1801 Louisville Road
Frankfort, KY 40601-3922
(502) 223-4459        Fax (502) 223-4127
http://www.iapes.org/

National Association of Personnel Services (NAPS)
3133 Mount Vernon Avenue
Alexandria, VA  22305
(703) 684-0180       Fax (703) 684-0071
http://www.napsweb.org/

Professionals in Human Resources (PIRA) 
888 S. Figueroa Street, Suite 1050
Los Angeles, CA 90017-5459
(213) 622-7472      Fax (213) 622-7450
http://www.pihra.org/

RELATED OCCUPATIONAL GUIDES

Human Resource Specialists and Managers	No. 135 

OCCUPATIONAL CODE REFERENCES 

DOT (Dictionary of Occupational Titles, 4th Ed., 1991)
Employment Interviewer  166.267-010

OES (Occupational Employment Statistics)
System Employment Interviewers 215080

Source:  State of California, Employment Development Department, 
         Labor Market Information Division, Information Services Group, 
         (916) 262-2162.

Note:  This is NOT a job opening.  The purpose of This California Occupational Guide is to provide you with useful information to help you make career decisions.   If you are searching for a job, go to:

California Occupational Guides


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